Shipping Policy

• Free US shipping on orders $99+. We currently ship to the United States only.
• Processing time: 7–10 business days. Some products may take longer; this will be noted on the product page.
• US shipping: 8–14 business days after dispatch (about 15–24 business days in total); international shipping: 14–20 business days after dispatch.
• Order changes or cancellations: within 6 hours of placing the order.
• If your order hasn't arrived after 45 business days, we'll reship it or refund you.
• Damaged or defective items: contact us within 7 days of delivery with photos of the item and shipping label (an unboxing video helps). No return needed.
• Questions: support@tidyvana.com